@article{article, title = {{An exploratory study of strategic operations audit methods in services}},
publisher = {{Emerald}},
url = {{}},
year = {{2012}},
month = {{10}},
author = {{Lillis B and Szwejczewski M}},
doi = {{10.1108/01443571211274567}},
volume = {{32}},
journal = {{International Journal of Operations & Production Management}},
issue = {{11}},
pages = {{1306-1336}},
note = {{Accessed on 2025/05/28}}}