@article{article, title = {{Designing an English Public Services Ombudsman}}, publisher = {{Informa UK Limited}}, url = {{http://eprints.whiterose.ac.uk/98547/ }}, year = {{2014}}, month = {{1}}, author = {{Kirkham R and Martin J}}, doi = {{10.1080/09649069.2014.933595}}, volume = {{36}}, journal = {{Journal of Social Welfare and Family Law}}, issue = {{3}}, pages = {{330-348}}, note = {{Accessed on 2025/05/30}}}