@article{article, title = {{Challenges of customer experience management in social commerce: an application of social network analysis}}, publisher = {{Emerald}}, url = {{}}, year = {{2021}}, month = {{7}}, author = {{Jami Pour M and Hosseinzadeh M and Mansouri NS}}, doi = {{10.1108/intr-01-2021-0076}}, volume = {{32}}, journal = {{Internet Research}}, issue = {{1}}, pages = {{241-272}}, note = {{Accessed on 2025/05/19}}}